If you have some large animal expertise or farming passion to offer us and would like to work in the beautiful Herefordshire countryside then please don’t hesitate to contact us.
We currently have the following vacancy.
We have a fantastic opportunity for a Veterinary Receptionist to join our friendly and supportive team at our Ledbury Office.
About the role
This is a challenging but rewarding role working
within a team of 16 receptionists to provide outstanding customer service and a
high standard of administrative support to 17 veterinary surgeons and 9 TB
testers.
The position is based at our Ledbury branch.
Hours of work are Monday – Friday 08:30 – 17:30
with an hour for lunch. You will also be expected to work a Saturday morning
08:30 – 12:00 on a rota basis (approximately 1 in 6) from our Hereford Office
HR2 6BQ.
Duties include but are not
limited to;
· Taking telephone calls and handling queries
· Scheduling visit appointments, diary
management and logistical planning
· Taking and forwarding messages
· Using our practice management system and other
software packages
· Meeting and greeting customers
· Maintaining surgical and veterinary equipment,
sample handling and processing
· Ensuring the reception area is clean and tidy,
maintaining records and filing systems
· Ad hoc administrative tasks
It is important to note that this is a very diverse role with a
wide range of duties and responsibilities and would therefore suit someone who enjoys
a varied and demanding workload.
About you
Are you a proactive person who enjoys using your
initiative, multitasking and working as part of a team in a fast paced and
dynamic environment? Are you passionate about excellent Customer Care?
We are looking for someone who;
· Can multitask and prioritise
· Cope well under pressure
· Able to think on your feet in a fast paced and
ever changing working environment
· Strong organisational and time management
skills
· A passion for customer service
· Is enthusiastic and keen to be part of a
friendly, supportive and growing team
· Has effective communication and computer
literacy skills
Prior experience in a veterinary environment or busy reception
role is advantageous but not essential. A farming or equestrian background is
preferable.
Benefits
· Sick pay following a successful probation
period
· Private Health Insurance following a
successful probation period
· Annual salary review
· Subsidised gym membership
· 20 days annual leave plus bank holiday
· Company socials and events
· Company pension
If you would like to apply for this role please email admin@bfevets.co.uk for a
copy of the application form.
The deadline for applications is 08:00 Monday 6th of
November 2023.
HEREFORD
Unit 5B, Sigeric Business Park,
Rotherwas, Hereford, HR2 6BQ
Call: 01432 351471
BROMYARD
Unit 1, Porthouse Industrial Estate
Bromyard, Hereford, HR7 4NS
Call: 01885 488440
LEDBURY
Newmarket House,
Market Street, Ledbury, HR8 2AQ
Call: 01531 806129
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