We are using this page to keep people updated on our COVID-19 situation. We will try to keep it updated as frequently as we can and you will also be able to see what is going on by looking at our facebook page.
In the uncertain times we are facing over the winter we would like to reassure our clients that we are continuing to operate a full and comprehensive service for all.
We request that all on farm visits are carried out under the current social distancing guidelines. If you are unable to social distance from members of our team, as is the nature with some of our work, we expect both client and vet to wear a face covering for the duration of the visit but especially if the social distancing guidelines can not be adhered to, and is going to take longer than 15 minutes. This applies even if the visit is taking place outside i.e. TB tests, unless you are medically exempt.
It is really important that if you are showing symptoms of COVID-19 or anyone in your household either has symptoms or has tested positive for COVID-19 you must inform us either in advance of your visit to rearrange or when the vet has arrived on farm before the visit has commenced. Knowing as much information as possible will allow us to make an assessment of risk and carry out our duties safely for all visit types including TB testing.
With the new government guidelines being put in place for the foreseeable future we are continuing to keep our receptions open for our clients. We have collection tables in our offices to minimise contact between clients and staff and to keep to the social distancing guidelines. We still require everyone who enters reception to wear a mask, if you would prefer not to or have forgotten yours please knock and our reception staff will serve you at the door. You will notice at our entrances the NHS Test and Trace QR code. If you have the facility please scan the code before entering the premises.
On farm we are continuing with all the day to day and routine work as well as covering emergencies, and practicing the social distancing guidelines where possible. If you feel that it may be difficult to social distance at your visit please contact one of the offices so we can put any necessary precautions in place. If you are aware of any recent cases in your family or close contacts then please make us aware ahead of us visiting the farm.
All of our offices are now back open for clients to visit. We are asking that we only have one person in reception at a time and social distancing is adhered to. The support staff are wearing PPE for their protection as well as yours and we have screens in place as an added measure on the reception desks. We are asking that everyone who visits us wears a face covering in line with the government guidelines.
On farm we are covering all visits as “normal”, and available for all visit types. Where possible we will be practicing the social distancing guidelines, but appriecate this is not always possible due to the nature of veterinary work. All of our vets carry PPE and we ask that clients are prepared in advance that they may be asked to wear a face covering.
Farm and Smallholders:
As the continuing situation evolves, we thought it might be worth letting our farming clients how exactly we are working currently.
We are responding fully to emergencies of all types. This means the usual joys of spring plus all sick or injured animals plus anything that you would deem urgent for the animals health or welfare.
We are also continuing all routine tasks using PPE. Lots of these routine jobs are important for the food chain and often for welfare and safety reasons (for example castration and disbudding). Fertility work is also important for the food chain as the knock on effects of empty cows will be seen 9 months down the line. We are also able to update health plans and carry on preventative health planning and for the forseeable future we will do this remotely. It is worth remembering that inspections will happen again at some point and if possible it would be nice to avoid a flood of health plans!
The offices are still open for drug collections with the safe zones and boxes clearly marked and the phones are well manned, you might not speak to your local familiar voice but we are there 24/7.
All of the measures we have in place are designed to allow us to maintain our key service to agriculture and keep both you and us safe.